Syntrum — the AI workforce

AI employees for the work your team repeats every day.

Supervised, on the record, and tuned to how your team works.

Trusted by operations teams at

StarklineQUILLSTONELakemontloomworksVANTORAFernwellMERIDIANHarbor&CoStarklineQUILLSTONELakemontloomworksVANTORAFernwellMERIDIANHarbor&Co
01Continuous

24/7

Designed to keep work moving across hours and time zones

02Audit trail

On record

Actions include their reason, source, and outcome

03Your control

3 modes

Observe, assist, or let approved work run autonomously

04Integrations

200+ tools

Connected with least-access permissions by default

AI employees

One workforce, every team's work moving forward.

Start with the part of the business where repeatable work is already slowing people down.

Support employee · Resolution

Live queue · 3

Refund status

2m

Customer needs help with…

Plan access

8m

Customer needs help with…

CSV export

14m

Customer needs help with…

Refund not showing

Elena R. · Growth plan

Drafting
I received the refund email, but it isn’t visible on my card yet.
Your refund was processed yesterday. Most banks post it within 3–5 business days. I found the receipt and can send it now.

Grounded in company context

2 sources
Refund policyStripe receipt

AI employee / 01

Customer support

Resolve routine requests and give people the context they need for exceptions.

Ticket triage

Classify urgency, intent, and the right owner as requests arrive.

Reply drafting

Use your knowledge base and account context to prepare useful answers.

Exception handling

Escalate refunds, risk, and edge cases with the relevant facts attached.

Knowledge upkeep

Spot recurring questions and propose documentation updates.

How it works

How Syntrum works.

One request moves through five visible states, from the first signal to finished work with the evidence attached.

Observe

142

Signals observed today

// Gmail · new inquiry// Stripe · payout posted

Nothing disappears into a black box

Simple setup

From setup to useful work in minutes.

Add your business context, connect the tools a role needs, and choose how it should work. No complex configuration or technical setup required.

01

Share how your business works

Add your goals, processes, voice, and company knowledge once. This becomes the context your AI employees use to make decisions and produce work that fits your business.

02

Connect the tools it needs

Choose the apps and accounts required for the role. Syntrum brings the relevant data and actions together without changing how your team already works.

03

Set the role and guardrails

Define responsibilities, success criteria, permissions, and approval rules. Start with review so you can see exactly how the employee handles real work.

04

Start the shift

Put the employee to work inside the boundaries you set. Increase autonomy as trust grows while every action, decision, and result stays on the record.

The platform

You decide how much autonomy each employee gets.

Start with review, increase autonomy when trust is earned, and require approval for the actions that matter.

Supervision · 01
ObserveAssistAutonomous

Approval needed

Send pricing follow-up

Mara → Gmail · new contact

ApproveDecline
Approved actions run on their own next time.

Controlled

Begin in review mode. Increase autonomy by role, while sensitive actions keep waiting for a person.

Permissions · 02
Read inboxAllowed
Send emailApproval
Issue refundsOff

Scoped

Each employee gets only the tool access its job requires.

Audit trail · 03
09:41OBSERVEDPricing inquiry from new contact
09:42HELDFirst-contact rule · needs approval
09:43SENTApproved outreach via Gmail

Recorded

Every action keeps its context, approval, and outcome attached.

Company memory · 04

Correction · saved

“Always cc the account owner on pricing replies.”

Applied to all future outreach

Remembered

Corrections become durable guidance instead of vanishing in chat history.

Daily summary · 05

Today · 17:00

Completed11

Waiting on you2

Needs attention1

Reported

What finished, what waits on you, and what needs attention — in plain language.

Workflows

Work that keeps moving after your team steps away.

Start with a proven workflow, connect the tools it needs, and decide which actions run independently or wait for review.

Sales workflow

Lead follow-up

Every new inquiry gets researched, qualified, and turned into a relevant next step while interest is still fresh.

Syntrum · live work

Lead follow-up / Acme

Working

Account found

Maya Chen

VP Operations · Acme

IntentHigh

Last touch18 days

OwnerNadia C.

Pricing viewed twice after a new operations hire.

Drafted reply

Review

Tomaya@acme.co

SubjectReducing the handoff backlog

Hi Maya — I noticed Acme is expanding operations. We help teams remove the repetitive work between intake and follow-up…

CRM history2 signals

Relevant follow-up ready

Reason and sources attached · waiting for you

Integrations

Your tools are where they work.

Pre-built connections for the systems your business runs on — with least-access scope by default. Zapier and webhooks for everything else.

GmailSlackOutlookZoomDiscordNotionDropboxGitHubGmailSlackOutlookZoomDiscordNotionDropboxGitHubGmailSlackOutlookZoomDiscordNotionDropboxGitHubGmailSlackOutlookZoomDiscordNotionDropboxGitHub
SalesforceHubSpotStripeJiraAsanaTrelloGoogle CalendarZapierWebhooksSalesforceHubSpotStripeJiraAsanaTrelloGoogle CalendarZapierWebhooksSalesforceHubSpotStripeJiraAsanaTrelloGoogle CalendarZapierWebhooksSalesforceHubSpotStripeJiraAsanaTrelloGoogle CalendarZapierWebhooks

Customers

Teams that hired their first employee.

Lakemont
The sales employee qualified and drafted follow-ups for every inbound lead overnight. We review in the morning and hit send.
MCMaya Chen

Maya Chen

Head of Revenue, Lakemont

Faster lead response

FAQ

Everything to know before you start.

Short answers to what teams ask most before their first agent goes to work.

Still have questions? Talk to us

Syntrum is an AI workforce platform for hiring and supervising AI employees. Each employee has a defined role, company context, access to approved tools, operating rules, and a record of every action it takes.

A chatbot waits for prompts and returns answers. A Syntrum AI employee is assigned ongoing work, uses approved business tools, follows your policies, asks for decisions when needed, and carries tasks through to a finished, auditable result.

Teams use Syntrum for repeatable work across sales, customer support, finance, marketing, and operations. Examples include qualifying leads, drafting follow-ups, triaging support requests, preparing reconciliation evidence, updating records, and coordinating recurring workflows.

Yes. You can require human approval before external or sensitive actions, including sending messages, changing records, or taking financial actions. The approval shows the exact proposed action and its context, so reviewers know what will happen before they approve it.

Access is scoped by workspace, employee, and connected tool. Policies are enforced on actions, not left as prompt suggestions. Syntrum records the employee, integration, outcome, risk level, approval history, and reason each action was allowed.

You can begin with one role and one repeatable workflow: choose a template, connect the required tools, set permissions and approval rules, then test the employee on real work. The right starting point is a measurable task your team already performs regularly.

Resources · 05

Stay ahead of what's next.

Start small

Put one agent to work this week.

Start with one repeatable job. Keep approval over every action, see the results, and expand when you are ready.